We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available in your country.
Is my payment information secure?
Absolutely. All payments are processed through encrypted and secure checkout systems. We never store or have access to your card details.
Can I cancel or change my order after purchase?
If your order hasn’t been processed yet, we can usually cancel or modify it. Please contact us as quickly as possible. Once the order is shipped, we won’t be able to make changes.
What if my item arrives damaged or defective?
If your item arrives damaged or not working properly, please contact us within 7 days of delivery with photos/videos. We’ll arrange a replacement or refund according to your preference.
Do you provide a warranty?
Yes — all our products come with a 3-month limited warranty covering manufacturing defects. This does not cover damage caused by misuse, accidents, or normal wear and tear.
Are your products compatible with my device?
Earbuds work with all Bluetooth-enabled devices (iOS, Android, Windows).
MagSafe Charger & Camera Grip are designed for iPhone 12/13/14/15 series but can also work with other devices using a magnetic ring accessory.
3-in-1 Cleaning Pen is safe for AirPods, earbuds, cases, and most small electronics.
How can I contact customer support?
You can reach us anytime through the CONTACT pageon our website, or via email at info@aqplebeam.com. Our team typically responds within 24–48 hours.
